How do I withdraw from the event and receive a refund?

Withdrawals can be made by emailing enquiries@melbournemarathon.com.au 11:59pm Monday August 3, 2020.  After the above date there will be no refunds issued. When an entrant registers, they agree to the below terms and conditions;

12. I acknowledge that my entry fee is not refundable except in accordance with this paragraph and paragraph 15 below. I understand that if I do not wish to participate in the Event, I must fill in and submit to IMG the official Event withdrawal form that is available on the Event website (www.melbournemarathon.com.au), return to IMG my race bib and timing chip device, and I agree I will not transfer my race bib and/or timing chip device to any third party. I understand that if I withdraw from the Event up to and until 11:59pm Monday August 3rd 2020, there is an administration fee that applies as follows: (i.e. I will be returned the entry fee paid by me less $40 if I entered the Melbourne Marathon race, $30 if I entered the Half Marathon race, $20 if I entered the 10km race and $15 if I entered either the 5km or 3km races). Should I withdraw after 12.00am on Tuesday August 4th, 2020 onwards for any reason (including, but not limited to, medical reasons), there is no refund of any portion of my entry fee.

If you purchased ACTIVE Refund Insurance whilst registering, you are able to submit a refund request directly through them. 

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